Client Services
CLUEV’S CUSTOMER SERVICE
EXPERT’S ADVICE
Warranties and certificates:
CLUEV Enchanting

CLUEV Haute Joaillerie provides a lifetime Warranty which applies only to jewellery purchased at CLUEV Boutiques. All jewellery pieces made by CLUEV are guaranteed against any manufacturing defects.

Every jewellery piece is produced by CLUEV in Russia.

The best gemologists, designers and jewelers are working together to create these beautiful items.

Every CLUEV gemstone has been certified by the renowned gemological institutes (GIA — Gemological Institute of America, Gubelin, GRS — (Gemresearch Swisslab)).

The Warranty applies to mechanical joining techniques and stone settings.

The Warranty excludes in particular damage resulting from: general dismissing of maintenance instructions, as well as the consequences of normal wear, alterations, repair or work carried out by a repair service that is not authorized by CLUEV.

In order to benefit from this Warranty, please contact us:

CLUEV Boutique
Crocus City Mall
Мoscow, МKAD 65–66 km
Phone:
+7 495 223 42 03
Opening hours:
10:00 a.m. - 22:00 p.m.
Daily